Module - ticket system

This module is not part of the standard FRAMR Propeller or Jet license. If you are interested, please contact support.

The ticket system module is used to issue ticket numbers and then call them from booths or stations. It is intended for queue scenarios such as reception, service counters, consultation desks, pickup areas, or other places where visitors receive a ticket first and are called later.

• ticket issuing on a player or terminal,
• the booth/station interface, where staff can call the next number and complete tickets.

1. Open the relevant playlist in FRAMR. Cockpit.
2. Click Add module.
3. Select ticket system.
4. Open the module settings.
5. Configure texts, ticket counter, printer, and appearance.
6. Save the module.
7. Save the playlist.
8. Assign the playlist to the required player or ticket terminal.

• Initial text: Text shown before a ticket is created.
• Success text: Text shown after successful ticket creation. The ticket number placeholder must remain.
• Error text: Text shown if a ticket could not be created or printed.
• Inactive text: Text shown when the ticket system is inactive or no stations are available.
• Print template: Layout for the printed ticket number.
• Button text and design: Label, color, font, and size of the ticket button.
• Logo: Optional logo for the ticket terminal.
• Success/error timeout: Time until the view returns after success or error.
• Autopilot: Automatic assignment of waiting tickets to available booths.
• Closed overlay: Message shown when no booths or stations are available.
• Printer name: Name of the local printer at the ticket terminal.
• Ticket counter: Linked counter for sequential ticket numbers.
• Counter API host: Optional host for the local counter/printer API.
• On-site backend ZIP: Optional package for the local booth/station interface.

Learn more about ticket management here!

Learn more about the booth operator interface here!